Payment Account
Full assistance with opening your dedicated IBAN account. Friendly environment, confidentiality, and personal approach lies in the core of our services
Single platform for banking experience you will ever need
Payment Service
Still have some questions?
Come and join us: Walletto makes the payment process as simple as never before – enjoy the uncomplicated, borderless, and fully-secure world of finance.
Next-day account opening
Instant setup and access
Personal account manager
Strict confidentiality
Still have some questions?
Enliven the moment with a high-class personal approach, an experienced team and modern technology – the only things that matter in the finance sector. Fully remote account opening
One place to operate and manage your account
Keep track of the cash flow and improve your business efficiency by optimizing financial processes based on analytical information
Walletto is secure and compatible with any device or platform
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FAQ
Did not find an answer to your question?
Can I increase the payment limits?
Absolutely! We understand the importance of flexible payment options. You can increase your payment limits by reaching out to our Customer Support team via email: info@walletto.eu.
Can I track a payment transaction?
Absolutely! Our electronic system allows you to easily track your payment transactions. Our convenient monitoring feature shall keep you informed regarding all your payments. Simply log in to your account to access this functionality and stay updated on the status of your transactions in real time.
How can I cancel a payment transaction?
We kindly remind you that when performing payment transactions, it is very important that, before authorizing, you would carefully check all the payment information, most importantly the recipient and the amount to be transferred. Unfortunately, once a payment order is submitted, usually it cannot be cancelled, unless the execution has not begun. If you noticed that you have made a mistake when making a payment or have other concerns regarding payment cancelation, please contact our Customer Support team via email: info@walletto.eu or your personal manager.
What currencies are supported?
At the moment, we support transactions in EUR (Euro) currency only. We are continuously expanding our services and in the future, we plan to introduce support for additional currencies to accommodate a wider range of international transactions. Stay tuned for updates on new currency offerings as we strive to enhance our payment capabilities to better serve your needs.
What is SEPA transfer?
SEPA (Single Euro Payments Area) transfer is a standardized method of sending payments in euros within the European Union (EU) and associated countries.
Which countries are part of the SEPA region?
SEPA region consists of 36 countries, which include 27 European Union member states, the four member states of the European Free Trade Association (Iceland, Liechtenstein, Norway, and Switzerland), and several other territories and microstates.
Are there any restrictions on who I can send payments to?
While we aim to facilitate payments to a wide range of recipients, certain legal and regulatory requirements may impose restrictions on who you can send payments to. These restrictions may include compliance with international sanctions, anti-money laundering (AML) regulations, and know-your-customer (KYC) requirements. It's important to ensure that your payments comply with our General Terms and Conditions and regulatory guidelines to avoid any issues.
How long does it take for a payment to be processed?
Payments are processed within the timeframes established within the Terms and Conditions of Payment Services, which can be found here: https://walletto.eu/important-information/
Can I make Mass Payments?
Yes, you can make mass payments through our platform. Simply upload a file with recipient details and amounts, and our system will handle the rest. Efficiently manage large-scale transactions with ease.
What is SWIFT transfer?
SWIFT (Society for Worldwide Interbank Financial Telecommunication) transfer is a secure method for performing international transactions between banks. It involves the exchange of financial messages to facilitate cross-border transactions.
How I can participate in the recommendation program?
Participating in our referral program is easy! Please contact us via email at sales-payments@walletto.eu.
Why am I requested to provide additional information?
The Republic of Lithuania Law on the Prevention of Money Laundering and Terrorist Financing sets condition when the execution of payment transactions is prohibited. For example, when nature of a payment transaction is unclear Walletto shall request to provide additional information. For more details, please refer to this document.
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